{"id":3250,"date":"2022-04-15T22:09:21","date_gmt":"2022-04-15T22:09:21","guid":{"rendered":"https:\/\/megafastener.com\/?page_id=3250"},"modified":"2026-09-29T05:55:35","modified_gmt":"2026-09-29T05:55:35","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/megafastener.com\/es\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><div class=\"vc_row wpb_row row top-row wpb_custom_034b39d9bc6c6b310d69e39f0ccf274f\"><div class=\"vc_column_container col-md-12\"><div class=\"wpb_wrapper vc_column-inner\">\r\n\t<div class=\"wpb_text_column wpb_content_element wpb_custom_7c91d232724f73626cc933bd95b25ff0\" >\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<style>body.page-id-3250 #header,body.page-id-3250 #footer,body.page-id-3250 .page-top{display:none!important}body.page-id-3250 #main .container{max-width:none;width:100%;padding:0}body.page-id-3250 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h1{color:#fff!important;font-size:clamp(36px,4vw,54px);margin:15px 0}#mf-contact .policy-layout{display:grid;grid-template-columns:240px minmax(0,1fr);gap:48px;padding:50px 6%}#mf-contact .policy-sidebar{background:#eff0e9;padding:24px;align-self:start}#mf-contact .policy-sidebar a{display:block;margin:14px 0;font-size:14px;line-height:1.5}#mf-contact .policy-copy{max-width:850px;font-size:16px;line-height:1.85;overflow-wrap:anywhere}#mf-contact .policy-copy h2{font-size:26px;margin:38px 0 20px;scroll-margin-top:25px}#mf-contact .policy-copy p{margin-bottom:22px}#mf-contact .policy-copy li{margin-bottom:14px}#mf-contact .policy-copy a{text-decoration:underline}#mf-contact .policy-copy>h2:first-child{margin-top:0}#mf-contact .policy-related{padding:32px 6%;background:#eff0e9;display:flex;justify-content:space-between;gap:20px;flex-wrap:wrap}#mf-contact .policy-related a{font-weight:bold}@media(max-width:700px){#mf-contact .policy-layout{grid-template-columns:1fr;gap:30px;padding:30px 6%}#mf-contact .policy-hero{padding:38px 6%}} <\/style>\n<div id=\"mf-contact\">\n<nav class=\"mc-nav\" aria-label=\"Policy navigation\"><a href=\"\/\"><img decoding=\"async\" src=\"https:\/\/megafastener.com\/wp-content\/uploads\/2020\/07\/mega-fastener-logo-202x80-2.png\" alt=\"MegaFastener home\"><\/a><\/p>\n<div class=\"mc-links\"><a href=\"\/shop\/\">Shop<\/a><a href=\"\/contact-us\/\">Contact<\/a><a href=\"\/request-a-quote\/\">Request a Quote \u2197<\/a><\/div>\n<\/nav>\n<header class=\"policy-hero\"><span class=\"mc-eyebrow\">MEGAFASTENER \/ CUSTOMER INFORMATION<\/span><\/p>\n<h1>Return Policy<\/h1>\n<p>Review claim deadlines, return authorization requirements, and refund terms before returning products.<\/p>\n<\/header>\n<div class=\"policy-layout\">\n<aside class=\"policy-sidebar\"><span class=\"mc-eyebrow\">ON THIS PAGE<\/span><a href=\"#return-policy\">Claims &#038; return requests<\/a><a href=\"#return-requirements\">Return requirements &#038; fees<\/a><a href=\"#return-authorization\">RMA validity &#038; return address<\/a><\/p>\n<hr>\n<p><strong>Questions?<\/strong><\/p>\n<p class=\"mc-note\"><a href=\"\/contact-us\/\">Contact our team \u2197<\/a><a href=\"mailto:support@megafastener.com\">support@megafastener.com<\/a>(888) 858-5168 ext. 710<\/p>\n<\/aside>\n<article class=\"policy-copy\">\n<h2 id=\"return-policy\">Return Policy for Fasteners<\/h2>\n<p>ALL CLAIMS FOR SHORTAGES, DAMAGES, ETC., MUST BE MADE WITHIN TEN DAYS FROM DELIVERY, RETURNS CANNOT BE MADE WITHOUT PRIOR WRITTEN CONSENT OR WITHOUT REFERENCE TO VALID RMA#.\u00a0 ALL CLAIMS FOR ORDERS NOT RECEIVED MUST BE MADE THIRTY DAYS FROM ORDER DATE.<\/p>\n<p>If there is a problem with your order, please contact us immediately by email and include\u00a0pictures of what was received at <u><a href=\"mailto:support@megafastener.com\">support@megafastener.com<\/a><\/u>, Also you may contact us by phone toll free (888) 858-5168 ext 710, we will make sure you are satisfied.<\/p>\n<h2 id=\"return-requirements\">Return requirements<\/h2>\n<ol>\n<li>To request a Return Merchandise Authorization (RMA) Number please email\u00a0<u><a href=\"mailto:support@megafastener.com\">support@megafastener.com<\/a><\/u> or call 1 (888) 858-5168 ext 710. RMA numbers must be obtained within 10 days after the delivery date. No RMA requests are accepted after the 10 days expire.<\/li>\n<li>All products must be returned freight pre-paid with the assigned RMA number clearly marked on the outside of the shipping carton or noted on the shipping label. Items must be in resalable condition and in original packaging. Damaged boxes and\/or partial boxes with missing and\/or damaged fasteners are not in resalable condition and therefore will not be refunded.<\/li>\n<li>On items with FREE SHIPPING, the original outbound shipping cost paid by MEGAFastener will be subtracted from the refund amount.<\/li>\n<li>All returns are subject to a 35% restocking fee.<\/li>\n<li>No returns on Special Orders or Blow Outs.<\/li>\n<li>Refunds will be applied to the payment method used in the original purchase.<\/li>\n<\/ol>\n<h2 id=\"return-authorization\">Return authorization &amp; shipping<\/h2>\n<p>IMPORTANT: All returns must have a valid Return Merchandise\u00a0Authorization Number. Return Merchandise\u00a0Authorization Numbers expire 15 days after the RMA issue date. Return shipments received after the 15 days of the RMA issue date will not be refunded. Return shipments with an invalid RMA number will not be refunded. Do not attempt to return your order to the address from whence it came. The return-to address will be provided with the Return Merchandise\u00a0Authorization email along with the RMA Number assigned to you.<\/article>\n<\/div>\n<nav class=\"policy-related\" aria-label=\"Related policies\"><a href=\"\/shipping-policy\/\">Shipping Policy<\/a><a href=\"\/return-policy\/\">Return Policy<\/a><a href=\"\/privacy-policy\/\">Privacy Policy<\/a><\/nav>\n<footer class=\"mc-footer\">\n<p><strong>MegaFastener<\/strong><br \/>Fasteners for the work ahead.<\/p>\n<p><a href=\"\/\">Home<\/a> &nbsp; \/ &nbsp; <a href=\"\/about-us\/\">About MegaFastener<\/a><\/p>\n<\/footer>\n<\/div>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"ShopContactRequest a Quote \u2197 MEGAFASTENER \/ CUSTOMER INFORMATION Return Policy Review claim deadlines, return authorization requirements, and refund terms before returning products. ON THIS PAGEClaims & return requestsReturn requirements & feesRMA validity & return address Questions? Contact our team \u2197support@megafastener.com(888) 858-5168 ext. 710 Return Policy for Fasteners ALL CLAIMS FOR SHORTAGES, DAMAGES, ETC., MUST BE [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-3250","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Fasteners for the work ahead. 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